Booking conditions

Reservation

To reserve your accommodation at the Villa Celeste send your request by booking form.

To confirm your reservations, a non-refundable deposit of 30 % of the rental cost must be sent; we kindly ask you to pay it within a period of 5 days to guarantee your reservation, and forward to us the bank confirmation of your payment, otherwise your reservation will be cancelled without prior notice. We kindly ask you to pay the outstanding amount of the invoice at the latest 60 days before arrival. Each time we will issue you with written confirmation of your payment.

Cancelation

If you wish to cancel your booking you may do so by writing to our e-mail.

All Cancellations will take effect from the date received by Villa Celeste. If you do cancel you will have to pay cancellation charges.

The following cancellation charges apply:
More than 56 days prior to villa From ………Loss of deposit
55-43 days prior to villa From …………….50% of total cost
42-29 days prior to villa From …………….65% of total cost
28-15 days prior to villa From …………….90% of total cost

Less than 15 days prior to villa From…….100% of total cost.
Cancellation charges are calculated as a percentage of the total villa cost.

Upon payment of the entire amount we will forward all necessary documentation for your accommodation, including detailed instructions on how to reach us.

We recommend that you take out travel insurance to prevent the loss which could eventuate in the event of cancellation of your reservation. In the event that your desire to cancel your reservation and switch it to another time period, we will do our best to accommodate you. Insofar as you would like to transfer your reservation to someone else, we may accept it under the same conditions provided for you, with the discretionary right to know who our new guests are. We kindly ask that all your requirements in relation to reservations always be in written form.

At the time of confirmation of your reservation and payment of the first amount for accommodation, you expressly confirm that you are acquainted with the general terms and conditions, and that you are in acceptance thereof.